Defect: Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.
Consequence: A bike rack that detaches from the vehicle increases the risk of a crash.
Remedy: Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
2
interior
1
11033071
Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on the Ford and Mercedes brands.
11032598
Date: 2026-05-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on the Ford and Mercedes brands. TMC is requesti
11008461
Date: 2024-10-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
The interior lower panel of the sliding door may become loose and pull or warp away from the chassis sliding door. Adding snap buttons will resecure the interior panel flush to the door.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.