Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
Consequence: If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
Remedy: TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
10169044
Date: 2019-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
10124236
Date: 2017-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: TUSCANY (4). They are counted on those records, not here. Zero is not confirmed for this name.