The Used Car Index

2016 Thor Palazzo problems

NHTSA lists 5 complaints for the 2016 Thor Palazzo, 0 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as THOR PALAZZO.

At a glance

Complaints
5
With crash
0
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
110,400
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE240.0%
UNKNOWN OR OTHER240.0%
EQUIPMENT120.0%
VISIBILITY120.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
VISIBILITYGLASS, SIDE/REAR1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure360.0%0.82
structural or corrosion240.0%0.83
Severities
LabelCountShare of taggedMean confidence
moderate360.0%0.94
high120.0%0.90
low120.0%0.42

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 5 tagged complaints of 5 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

17V758000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. (excerpt)

Do not drive: No. Park outside: No.

17V555000

Date: 2017-09-07. Systems: VISIBILITY.

Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured. (excerpt)

Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash. (excerpt)

Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedie (excerpt)

Do not drive: No. Park outside: No.

17V096000

Date: 2017-02-14. Systems: VISIBILITY.

Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Consequence: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

Do not drive: No. Park outside: No.

16V468000

Date: 2016-06-27. Systems: SUSPENSION.

Defect: Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen. (excerpt)

Consequence: If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash. (excerpt)

Remedy: TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.c (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT2

10169044

Date: 2019-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

10124236

Date: 2017-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PALAZZO5

Same model, other years

All model years | All Thor models

Other Thor models, 2016

Sources

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