The Used Car Index

2019 Toyota C-HR problems

NHTSA lists 111 complaints for the 2019 Toyota C-HR, 3 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA C-HR.

At a glance

Complaints
111
With crash
3
With fire
0
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
9,468
Investigations
0
Open investigations
0
Manufacturer communications
125

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN6255.9%
UNKNOWN OR OTHER3329.7%
ENGINE98.1%
ELECTRICAL SYSTEM76.3%
FORWARD COLLISION AVOIDANCE65.4%
VISIBILITY/WIPER54.5%
SERVICE BRAKES43.6%
VEHICLE SPEED CONTROL43.6%
FUEL/PROPULSION SYSTEM21.8%
STRUCTURE21.8%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS4
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
STRUCTUREBODY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
EXTERIOR LIGHTINGHEADLIGHTS1
FUEL SYSTEM, GASOLINEDELIVERY1
POWER TRAINAXLE HUBS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure6962.2%0.89
noise or comfort1412.6%0.76
loss of control87.2%0.78
electrical electronic76.3%0.99
structural or corrosion54.5%0.64
unclear54.5%0.84
visibility or lighting21.8%0.85
restraint or airbag10.9%0.99
Severities
LabelCountShare of taggedMean confidence
low5852.3%0.84
moderate4742.3%0.78
high43.6%0.90
none21.8%0.74

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 111 tagged complaints of 111 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

19V877000

Date: 2019-12-11. Systems: SEAT BELTS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Do not drive: No. Park outside: No.

19V244000

Date: 2019-03-27. Systems: EQUIPMENT.

Defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection a (excerpt)

Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash. (excerpt)

Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1. (excerpt)

Do not drive: No. Park outside: No.

18V710000

Date: 2018-10-11. Systems: POWER TRAIN.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.

Consequence: If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts. If a bolt is found to be loose or detached, the dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free of charge. The recall began November 6, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Y.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

125 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT56
STRUCTURE29
ELECTRICAL SYSTEM27
ENGINE AND ENGINE COOLING8
VISIBILITY7
EQUIPMENT ADAPTIVE/MOBILITY6
ENGINE5
LANE DEPARTURE4

11037192

Date: 2026-08-13. Type: Warranty Program/Extension. Systems: POWER TRAIN.

Although the Continuously Variable Transmissions (CVT) is covered by Toyotaa s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes i? rst), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to an abnormal whine nois

11037194

Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2018 a 2019 model year C-HR vehicles may exhibit a grinding and/or whining noise from the transaxle while accelerating from 15 a 30 mph and/or decelerating from 30 a 15 mph. An updated transaxle is available when the specified noise and serial number requirements are met.

11036133

Date: 2026-07-31. Type: Service Campaign. Systems: ENGINE.

Although the Continuously Variable Transmissions (CVT) is covered by Toyotaa s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to an abnormal whine noise

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11021714

Date: 2025-07-09. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, STRUCTURE.

All VINs under ZKH are expired as of July 6, 2025 Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the door mirror foot light becoming damaged due t

11021715

Date: 2025-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

All VINs under ZKH are expired as of July 6, 2025 Some 2018 a 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground.

11018329

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11019332

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
C-HR111

Same model, other years

All model years | All Toyota models

Other Toyota models, 2019

Sources

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