Defect: VEHICLE DESCRIPTION: REFRIGERATED VANS WITH BUSTIN PULLOUT TRUCK/TRAILER LADDER PART NOS. DE1903-A AND DE1905-A. THE CROSS BAR THAT SUPPORTS THE STEP FAILS WHEN WELDS THAT ATTACH IT TO THE SQUARE TUBE SIDE SUPPORTS FAIL.
Consequence: THE SUPPORT BAR WILL FAIL TO ADEQUATELY SUPPORT THE STEP AND AN INDIVIDUAL CAN FALL FROM THE LADDER POSSIBLY RESULTING IN PERSONAL INJURY.
Remedy: BUSTIN WILL REPLACE ANY DEFECT LADDER FREE OF CHARGE. THEY HAVE ALSO DEVELOPED A BOLT-ON SUPPORT "THE U-BOLT" FOR FIELD REINFORCEMENT OF THE LADDER.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.