Defect: TRANSPORTATION COLLABORATIVE INC. (TCI) IS RECALLING TWO MODEL YEAR 2011 HORIZON TRANSIT BUSES MANUFACTURED OF FORD E350 AND E450 ECONOLINE CHASSIS. THE FIBERGLASS INSTALLED FAILED TO MEET DESIGN SPECIFICATIONS, CAUSING THE INSUFFICIENT TORQUE VALVES AT THE UPPER TORSO MOUNTING POINT. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, " (excerpt)
Consequence: IN THE EVENT OF A CRASH, THE SHOULDER RESTRAINT COULD DETACH FROM THE B-PILLAR ANCHORAGE, INCREASING THE RISK OF PERSONAL INJURY TO THE OCCUPANT. (excerpt)
Remedy: TCI WILL NOTIFY OWNERS, AND PROVIDE INSTRUCTIONS AND REPAIR KITS OR THE BUS MAY BE TAKEN TO AN AUTHORIZED REPAIR FACILITY, AT NO COST TO THE OWNER. THE RECALL BEGAN ON MARCH 15, 2012. OWNERS MAY CONTACT TCI AT 1-845-988-0419. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.