The Used Car Index

2018 Triple E Serenity problems

No complaints are listed for the 2018 Triple E Serenity. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as TRIPLE E SERENITY.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,056
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

3 recalls.

21V820000

Date: 2021-10-18. Systems: EQUIPMENT.

Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2015 Free Spirit, 2015-2018 Unity, 2015-2016 Libero, 2015-2018 Serenity, and Wonder recreational vehicles. Please see attached 573 for a complete list of model numbers. The refrigerator exhaust vents directly onto the wood frame and surfaces, which can overheat the wood.

Consequence: An overheated wood frame could ignite and cause a fire.

Remedy: Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8721-1.

Do not drive: No. Park outside: No.

20V722000

Date: 2020-11-20. Systems: EQUIPMENT.

Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.

Consequence: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.

Remedy: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

Do not drive: No. Park outside: No.

18V146000

Date: 2018-03-05. Systems: EQUIPMENT.

Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2017-2018 Unity, Wonder, and Serenity motorhomes. The Occupant & Cargo Carrying Capacity (OCCC) and Tire labels may have been incorrectly calculated, resulting in an indicated a higher cargo capacity than actual.

Consequence: The incorrect label can result in the vehicle being overloaded, increasing the risk of a crash.

Remedy: Triple E will notify owners, and dealers will install new OCCC and Tire labels, free of charge. The recall began on March 22, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8930-1.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT2
ELECTRICAL SYSTEM1

10135088

Date: 2018-03-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

WiFi Extender router cable plugged into inccorect port. The cable should be plugged into the POE port not the Ethernet port.

10170076

Date: 2018-03-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

THE WIFI EXTENDER ROUTER CABLE IS PLUGGED INTO THE INCORRECT PORT ON THE ROUTER THAT IS INSTALLED ON THE WALL. THE CABLE IS CURRENTLY IN THE POE PORT AND SHOULD BE CONNECTED TO THE ETHERNET PORT. AFFECTS 2018 SERENITY S24CB & 2018 WONDER (ALL MODELS)

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SERENITY0

Same model, other years

All model years | All Triple E models

Other Triple E models, 2018

Sources

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