Defect: Triumph Motorcycles America, Ltd. is recalling certain model year 2012-2013 Explorer and Explorer XC motorcycles. The Gross Vehicle Weight Rating data on the certification Label is incorrect. Thus, the motorcycles fail to comply with the requirements of Part 567, "Certification."
Consequence: The incorrect label could cause the operator to overload the motorcycle which may result in handling issues and/or tire failure, increasing the risk of a crash.
Remedy: Triumph will notify owners and replace the labels with corrected GVWR data, free of charge. The recall began on April 30, 2013. Owners may contact Triumph at 1-678-854-2010 for more information.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
88 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
74
EQUIPMENT
9
UNKNOWN OR OTHER
7
STEERING
3
BACK OVER PREVENTION
2
ENGINE AND ENGINE COOLING
2
EXTERIOR LIGHTING
2
POWER TRAIN
2
11037983
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Daignostic software and dealers should begin using it immediately.
11035862
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.
11034475
Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.
11033611
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Dealer notice announcing the availability of Technical Bulletin 264.
11033612
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.
11033614
Date: 2026-05-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.
11033609
Date: 2026-05-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.
11032301
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Dealer notice reminding of Motorcycle Cleaning, prohibited use of High-Pressure & Steam Cleaning equipment.
11030550
Date: 2026-03-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Diagnostic software 2026-04 and dealers should begin using it immediately.
11029561
Date: 2026-02-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Dealer notice announcing the availability of Diagnostic software 2026-03 and dealers should begin using it immediately.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: EXPLORER (1). They are counted on those records, not here. Zero is not confirmed for this name.