Defect: Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment. (excerpt)
Consequence: The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury. (excerpt)
Remedy: Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may (excerpt)
Defect: Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.
Consequence: The throttle pedal stuck in the open position could increase the risk of a crash.
Remedy: Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate clearance, free of charge. The recall began October 26, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-09.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.