No complaints are listed for the 2024 VAN Hool CX45. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as VAN HOOL CX45.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2024-05-13. Systems: EQUIPMENT.
Defect: ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Consequence: Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy: Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.
Do not drive: No. Park outside: No.
Date: 2023-12-19. Systems: SEAT BELTS.
Defect: Van Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.
Consequence: An unanchored seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace seat belt assembly screw on passenger seats, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Do not drive: No. Park outside: No.
Manufacturer communications
22 manufacturer communications.
Communications by system| System | Count |
|---|
| Auxiliary Heater | 3 |
|---|
| SUSPENSION | 3 |
|---|
| Emergency Window | 2 |
|---|
| AC compressor | 1 |
|---|
| AC Compressor | 1 |
|---|
| COOLING FAN | 1 |
|---|
| ENGINE | 1 |
|---|
| EQUIPMENT | 1 |
|---|
11023563
Date: 2025-10-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
VDL Van Hool has received a few complains about the improper operation of the interior heating system. Investigation has shown that this is caused by an improper setting of the pressure regulator on the Burkert valve block. The too low setting of the pressure regulator prevents the water valves from
11022120
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA
11022121
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
11020519
Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
The purpose of this service bulletin is to inform you that VDL Van Hool has gradually switched over to other components for the front axle steering system. This switch-over has been cut into production as from units 83097 (CX35) and 84560 (CX45). Previous references may be used further, but for futu
11020718
Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of
11019709
Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
11018226
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
11018227
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, SUSPENSION.
INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
11017366
Date: 2025-04-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
DESCRIPTION VDL Van Hool has introduced in production a reinforced anchoring point for the refrigerant compressor bracket. Customers who want to install this reinforced anchoring point can follow the step-by-step instructions mentioned in this service bulletin.
11017364
Date: 2025-04-29. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
DESCRIPTION: VDL Van Hool has determined an issue regarding the refrigerant compressor bracket anchoring point at the engine side on the above mentioned vehicles. To address this issue, VDL Van Hool is conducting a field change program whereby the anchoring point must be replaced by a reinforced typ