Defect: Vicinity Motor Corporation (Vicinity) is recalling certain 2020-2021 Vi38 vehicles. The power steering gear box may become damaged, resulting in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear box assembly, if necessary, free of charge. Owner notification letters are expected to be mailed in March 2022. Owners may contact Vicinity's customer service at 1-604-607-4000. Vicinity's number for this recall is Campaign 000-043.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
STRUCTURE
1
10222517
Date: 2022-10-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has come to VMC's attention that a select number of 35 and 38 ft Vicinity buses may have an area susceptible to cracking and potential accelerated corrosion. These identified areas may cause the structure to crack around the shock absorber tower and lead to premature failure of the structure. VMC
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.