Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2015 Touareg Hybrid vehicles manufactured March 20, 2010, to April 11, 2015. The hybrid battery tray may not drain water sufficiently. If water collects in the hybrid battery tray, it may cause an electrical short in the high voltage battery.
Consequence: An electrical short in the high voltage battery increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will install a fitted drain valve to allow water to drain properly, free of charge. The recall began late February 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this 53B8.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER, VISIBILITY.
A/C Compressor leak diagnosis
10249136
Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Addressing Cybersecurity or Vehicle Hack concerns
10241177
Date: 2023-08-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Update to Volkswagen engine oil standards
10237427
Date: 2023-05-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Volkswagen Engine oil quality standards, update to attachments.
10236096
Date: 2023-05-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Battery adaptation procedure when battery label is missing.
10235138
Date: 2023-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Engine oil quality standards, update to attachments.
10228180
Date: 2022-12-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Update model year applicability to include 2023.
10228178
Date: 2022-12-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
10214771
Date: 2022-06-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, UNKNOWN OR OTHER.
Vibration / Pulsation or Noise when Braking. Update to include model year and worksheet.
10214795
Date: 2022-06-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: TOUAREG (24). They are counted on those records, not here. Zero is not confirmed for this name.