Defect: DTNA IS RECALLING CERTAIN 2002 THROUGH 2011 WESTERN STAR 4900 SA TRUCKS MANUFACTURER FROM DECEMBER 21, 2001 THROUGH JUNE 4, 2010. THE SPACER USED TO CONNECT THE AFT STEER AXLE IDLER ARM TO THE FRAME RAIL MAY DEVELOP CRACKS AND EVENTUALLY BREAK UNDER SEVERE STEERING CONDITIONS ALLOWING THE IDLER ARM TO SEPARATE FROM THE FRAME RAIL RESULTING IN DIMINISHED STEERING CONTROL.
Consequence: DIMINISHED STEERING CONTROL INCREASES THE RISK OF A CRASH.
Remedy: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 26, 2011. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712.
Defect: ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.
Consequence: THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
AQ18002
Opened: 2018-04-23. Closed: 2024-07-11.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio
Systems: EXTERIOR LIGHTING, STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
78 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
39
ENGINE AND ENGINE COOLING
11
FUEL SYSTEM, GASOLINE
9
ENGINE
6
ELECTRICAL SYSTEM
5
FUEL SYSTEM, OTHER
4
FUEL SYSTEM, DIESEL
2
POWER TRAIN
2
10128715
Date: 2017-12-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
17TL25 TruckCam? Alignment System
10195575
Date: 2017-05-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
10129705
Date: 2016-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
10128731
Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Recognition Program Suspension
10128732
Date: 2016-03-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
10128729
Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
New Detroit Bearing Failure Analysis Standard Diagnostic Time
10128730
Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
16-009R_OWL Enhancements
10128728
Date: 2016-03-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Canadian Warranty Parts Return Address Change
10126797
Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
_Warranty Recognition Program - Coming Soon
10126806
Date: 2015-09-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
15-028 New Detroit Coolant Line SRTs
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.