Defect: ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR 3406E AND C-15 ENGINES, INTERFERENCE BETWEEN THE POSITIVE BATTERY CABLE AND STUD MOUNTING ELECTRONIC CONTROL MODULE (ECM) TO THE ENGINE EXISTS. CHAFING CAN WEAR THROUGH THE BATTERY CABLE INSULATION TO ALLOW CONTACT BETWEEN THE BATTERY CABLE AND THE STUD.
Consequence: THIS CONTACT COULD PROVIDE A SHORT CIRCUIT, WHICH MAY CAUSE A FIRE.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND THE BATTERY CABLES WILL BE REPLACED AND/OR RE-ROUTED AS NECESSARY. OWNER NOTIFICATION BEGAN APRIL 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
4 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
ENGINE AND ENGINE COOLING
1
FUEL SYSTEM, DIESEL
1
POWER TRAIN
1
SUSPENSION
1
10076463
Date: 2015-10-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Guidelines for Repairing or Replacing an Electrical Harness Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced. Refer to the wiring section in Group 54 of the applicable workshop manual for detailed wire repair instructions. Table 1 des
10076462
Date: 2015-07-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter For all battery, charging, or starting issues: 1. Print out the "Powernet Assessment Worksheet," found at the end of this bulletin. 2. Use the "Powernet Assessment Detail Section" to understand and master the worksheet.
10044353
Date: 2012-05-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL.
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
10043820
Date: 2012-02-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, SUSPENSION.
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.