Defect: CERTAIN AMBULANCES BUILT ON FORD F-350 CHASSIS WERE BUILT WITH FRONT COIL SPRINGS SIZED TO PRODUCE A FRONT GROSS AXLE WEIGHT RATING (GAWR) OF 4,500 LBS. THE FRONT GAWR WAS MISSTATED ON THE FINAL STATE CERTIFICATION LABEL AS 4,850 LBS.
Consequence: THE CHASSIS' GAWR WOULD BE TOO SMALL TO SUPPORT THE FINISHED PRODUCT. A DIFFERENT SET OF FRONT SPRINGS WAS USED WITH THE LIGHTER FRONT GAWR.
Remedy: NEW CERTIFICATION LABELS WILL BE PROVIDED TO THE OWNERS WITH INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN DECEMBER 20, 2002. OWNERS SHOULD CONTACT WHEELED COACH AT 1-800-628-8178, IF THEY DO NOT RECEIVE A CORRECT LABEL OR HAVE TROUBLE INSTALLING THE LABEL.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.