Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB motorhomes built on a Ford transit chassis. The CCP1 electrical connection located on the driver's seat base was not tightened to the correct specification and may short circuit.
Consequence: If the CCP1 electrical connection short circuits, there would be an increased risk of a fire.
Remedy: Triple E has notified owners, and dealers will tighten the electrical connection to specification, free of charge. This recall began June 26, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9711-1.
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.
Consequence: The twist or kink may result in a propane leak, increasing the risk of a fire.
Remedy: Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9599-1.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
4 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
3
EQUIPMENT
1
TRAILER HITCHES
1
10202621
Date: 2021-10-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The Victron Battery Protect BP100 is allowing the AGM batteries to be drawn down lower than 11.25V than the intended 12V. A reset on the component from A3 to A8 is required. An SOP (Standard Operating Procedure) is being provided as instruction on how to perform the reset.
10185692
Date: 2021-01-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
On certain 2020 & 2021 Wonder models the Firefly Multiplex panel requires a software update to version 3.1.2. The Multiplex panel will try to prime the generator if the furnace is "ON" when the battery disconnect is turned "OFF". SOP2839 is included for instruction on how to perform the Campaign.
10181751
Date: 2020-10-26. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES.
The hitch & towing information for the 2019 & 2020 Wonder W24RTB was omitted from the owner manual. A decal with the correct information will be sent out to dealers & retail owners. The decal should be placed in the owner manual under the heading "Towing". A SOP2885 will be sent out to indicate w
10176291
Date: 2020-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
The Firefly auto generator start feature periodically turns off shortly after the heating ventilation air conditioner is triggered stalling the generator. A software update to the G12 module to the version 3.10 provided by Firefly has to be performed. A USB stick with the software update and a SOP
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.