The Used Car Index

2023 Zero Dsr/x problems

No complaints are listed for the 2023 Zero Dsr/x. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as ZERO DSR/X.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
319
Investigations
0
Open investigations
0
Manufacturer communications
13

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

25V834000

Date: 2025-12-02. Systems: ELECTRICAL SYSTEM.

Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2023 DSR/X motorcycles. The motor controller may have been built with incorrect fasteners, causing higher resistance at the busbar joint and a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the controller, free of charge. Owner notification letters were mailed January 19, 2026. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-025-021. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025.

Do not drive: No. Park outside: No.

25V587000

Date: 2025-09-09. Systems: ELECTRICAL SYSTEM.

Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2023-2024 DSR/X, 2024 DS, DSR, and DSRP motorcycles. Improperly routed key switch signal wires may break, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The firmware will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed September 26, 2025. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-025-018.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

13 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM7
FUEL/PROPULSION SYSTEM3
Motor Controller2
UNKNOWN OR OTHER2
ENGINE1
Firmware1
POWER TRAIN1

11037316

Date: 2026-08-11. Type: Other. Systems: UNKNOWN OR OTHER.

We would like to inform you that a new firmware release for the 2020+ Cypher III platform will soon be available. 2020+ SR/F & SR/S + 2022a 25 SR + 2023+ DSR/X + 2024+ S, DS & DSR Firmware Versions MBB V46, BMU V22, BMS V28 New Features & Improvements a ?The Battery State of Health (SOH) for eac

11034503

Date: 2026-06-09. Type: Over The Air. Systems: ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.

CYPHER III OTA FIRMWARE RELEASE Coming Soon The latest firmware release (MBB V45, BMU V21, BMS V27) for 2020+ Cypher III motorcycles will be available Over The Air to customers on June 17. This release includes: Bug fixes Security improvements General system stability enhancements While customers m

11033764

Date: 2026-05-13. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.

11030156

Date: 2026-02-02. Type: Over The Air. Systems: FUEL/PROPULSION SYSTEM.

Dealer notification announcing new firmware for certain models of Zero Motorcycles.

11027171

Date: 2025-12-20. Type: Service Campaign. Systems: FUEL/PROPULSION SYSTEM.

Initial notice to dealers of the upcoming recall (25V-834).

11027172

Date: 2025-12-20. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Dealer TSB with repair instructions.

11026076

Date: 2025-10-29. Type: Other. Systems: FUEL/PROPULSION SYSTEM.

Dealer notification of release of new firmware for specific motorcycles.

11024240

Date: 2025-09-16. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Dealer notification for recall of the FST ADV ignition switch firmware update.

10246230

Date: 2023-10-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Dealer notification of new firmware for motorcycle models.

10237317

Date: 2023-05-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DSR/X0

Same model, other years

All model years | All Zero models

Other Zero models, 2023

Sources

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