The Used Car Index

2020 Zero FX problems

NHTSA lists 1 complaints for the 2020 Zero FX, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as ZERO FX.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
5

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
ENGINE1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%0.62
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.81

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

5 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM4
EQUIPMENT1
UNKNOWN OR OTHER1

11033764

Date: 2026-05-13. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.

10246232

Date: 2023-10-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Dealer notification of Chain Kit Recall (23E074).

10227027

Date: 2022-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours

10219120

Date: 2022-08-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Cypher II Firmware Update Notice

10215365

Date: 2022-06-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FX1

Same model, other years

All model years | All Zero models

Other Zero models, 2020

Sources

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