The Used Car Index

2022 Zero Sr/s problems

No complaints are listed for the 2022 Zero Sr/s. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as ZERO SR/S.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
45
Investigations
0
Open investigations
0
Manufacturer communications
13

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

1 recalls.

21V940000

Date: 2021-12-03. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Zero Motorcycles, Inc. (Zero) is recalling certain 2022 SR, SR/F, and SR/S motorcycles. The incorrect rear brake pads were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 122, "Motorcycle Brake System."

Consequence: The incorrect rear brake pads may not work as intended, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rear brake pads, free of charge. Owner notification letters were mailed January 10, 2021. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall SV-ZMC-022-018.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

13 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM9
FUEL/PROPULSION SYSTEM3
UNKNOWN OR OTHER2
ENGINE1
Firmware1
POWER TRAIN1

11037316

Date: 2026-08-11. Type: Other. Systems: UNKNOWN OR OTHER.

We would like to inform you that a new firmware release for the 2020+ Cypher III platform will soon be available. 2020+ SR/F & SR/S + 2022a 25 SR + 2023+ DSR/X + 2024+ S, DS & DSR Firmware Versions MBB V46, BMU V22, BMS V28 New Features & Improvements a ?The Battery State of Health (SOH) for eac

11034503

Date: 2026-06-09. Type: Over The Air. Systems: ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.

CYPHER III OTA FIRMWARE RELEASE Coming Soon The latest firmware release (MBB V45, BMU V21, BMS V27) for 2020+ Cypher III motorcycles will be available Over The Air to customers on June 17. This release includes: Bug fixes Security improvements General system stability enhancements While customers m

11033764

Date: 2026-05-13. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.

11030156

Date: 2026-02-02. Type: Over The Air. Systems: FUEL/PROPULSION SYSTEM.

Dealer notification announcing new firmware for certain models of Zero Motorcycles.

11026076

Date: 2025-10-29. Type: Other. Systems: FUEL/PROPULSION SYSTEM.

Dealer notification of release of new firmware for specific motorcycles.

10246230

Date: 2023-10-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Dealer notification of new firmware for motorcycle models.

10237317

Date: 2023-05-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.

10227027

Date: 2022-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours

10225539

Date: 2022-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.

10222417

Date: 2022-09-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SR/S0

Same model, other years

All model years | All Zero models

Other Zero models, 2022

Sources

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