NHTSA lists 1 complaints for the 2018 Zero SR, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as ZERO SR.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
36
Investigations
0
Open investigations
0
Manufacturer communications
6
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
1
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
Remedy: Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
6 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
5
EQUIPMENT
1
UNKNOWN OR OTHER
1
11033764
Date: 2026-05-13. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.
10246232
Date: 2023-10-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Dealer notification of Chain Kit Recall (23E074).
10227027
Date: 2022-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
10219120
Date: 2022-08-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Cypher II Firmware Update Notice
10215365
Date: 2022-06-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.
10200061
Date: 2020-06-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Long-Term Storage Mode Firmware Update Service Campaign - Zero Motorcycles has determined that the battery management system (BMS) may not hibernate in model year 2017 and newer Zero SDS and Zero XMX platform motorcycles when they are stored at states of charge (SOC) less than 30%. Because the BMS d
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.