Defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Consequence: A sudden loss of power to the motor may increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the sealant material in the battery may allow water to penetrate the battery and contact the cells.
Consequence: Water penetration into the battery may lead to corrosion of the cells, possibly resulting in a rapid temperature increase and off-gassing of the cells' electrolyte which may cause a burn to the rider.
Remedy: Zero will notify owners and dealers will replace the battery modules, free of charge. The recall began on June 26, 2013. Owners may contact Zero motorcycles at 1-888-786-9376.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
POWER TRAIN
1
10219120
Date: 2022-08-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Cypher II Firmware Update Notice
10200050
Date: 2018-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
MY13 Module FET Board Replacement Instruction Sheet - Service instructions describing the replacement procedures for the module FET board in a 2013 ZF2.8 Power Pack module. Released to dealers to augment the available service manual and not in response to an identified defect.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.