Date: 2020-05-23. Systems: SERVICE BRAKES, HYDRAULIC, SUSPENSION.
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2019-2020 American Emergency Vehicle TraumaHawk Type 1 ambulances built on RAM 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing ex (excerpt)
Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash. (excerpt)
Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. Owners may contact Halcore customer service at 1-800-447-0343. (excerpt)
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 American Emergency Vehicles (AEV) TraumaHawk ambulances equipped with ASA Electronics back-up camera displays. The affected displays may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: AEV will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 11, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
3
ELECTRICAL SYSTEM
1
SUSPENSION
1
10182423
Date: 2020-10-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020
Sales Bulletin - Cares Act follow up conference call & information links notice. Liquid Spring suspension information package links. Zero RPM technical information notice, Cares Act notice, Rev Financing and Dealer interest saving notice. Spec writer designer change notice. OEM chassis availabilit
10171066
Date: 2020-02-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Code of Federal Regulations Title 49 part 579.5 Notices,Bulletins, customer satisfaction campaigns.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.