Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These d (excerpt)
Consequence: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury. (excerpt)
Remedy: Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078. (excerpt)
Date: 2020-05-23. Systems: SERVICE BRAKES, HYDRAULIC, SUSPENSION.
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2019-2020 American Emergency Vehicle TraumaHawk Type 1 ambulances built on RAM 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing ex (excerpt)
Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash. (excerpt)
Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. Owners may contact Halcore customer service at 1-800-447-0343. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
4 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
4
ELECTRICAL SYSTEM
2
SUSPENSION
1
10186780
Date: 2021-02-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, customer satisfaction campaigns, and other communications January 2021.
10183925
Date: 2020-11-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications November 2020
10182423
Date: 2020-10-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020
Sales Bulletin - Cares Act follow up conference call & information links notice. Liquid Spring suspension information package links. Zero RPM technical information notice, Cares Act notice, Rev Financing and Dealer interest saving notice. Spec writer designer change notice. OEM chassis availabilit
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.