Defect: CERTAIN COACHES EQUIPPED WITH OPTIONAL RESTROOM FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE PUSHOUT WINDOW LOCATED ON THE RIGHT SIDE, AT THE REAR OF THE BUS, IS SUBSTANTIALLY OBSTRUCTED BY THE RESTROOM AND YET IT IS LABELED AS AN EMERGENCY EXIT.
Consequence: IN THE EVENT OF AN EMERGENCY, AN OCCUPANT MAY NOT BE ABLE TO PROPERLY EXIT THE VEHICLE.
Remedy: DISTRIBUTORS AND OWNERS WILL BE NOTIFIED TO REMOVE THE LABEL IDENTIFYING THE WINDOW AS AN EMERGENCY EXIT. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS SHOULD CONTACT BLUE BIRD AT 1-478-822-2242, IF THEY HAVE ANY QUESTIONS.
Defect: ON CERTAIN TOUR TYPE COACHES EQUIPPED WITH PARCEL RACKS, IRREGULARITIES IN THE INSTALLATION OF THE FASTENERS USED TO RETAIN THE PARCEL RACKS TO THE COACH STRUCTURE COULD RESULT IN THE FASTENERS LOOSENING ALLOWING THE PARCEL RACKS TO FALL WITHOUT WARNING. (excerpt)
Consequence: IN THE EVENT THE FASTENERS BECOME DISLODGED AND THE RACKS SHOULD FALL WHILE THE PASSENGER SEAT IS OCCUPIED, PERSONAL INJURY TO THE SEAT OCCUPANT COULD OCCUR. (excerpt)
Remedy: DISTRIBUTORS AND OWNERS WILL BE NOTIFIED TO IMMEDIATELY INSTALL INTERIM REPAIR BOLTS THROUGH THE COACH ROOF BOW STRUCTURE ON THE AISLE SIDE OF THE FIRST TWO PARCEL RACK SECTIONS ON BOTH THE RIGHT AND LEFT SIDE PARCEL RACKS ON ALL AFFECTED COACHES. FINAL REPAIRS CAN THEN BE COMPLETED AT A LATER DATE. OWNER NOTIFICATION BEGAN JULY 24, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER (excerpt)
Defect: ON CERTAIN MOTOR HOMES AND TOUR COACHES, A 'CHECK TRANS' WARNING LIGHT WHICH IS REQUIRED BY ALLISON TRANSMISSION INSTALLATION INSTRUCTIONS WAS OMITTED. IN THE EVENT THE TRANSMISSION SHIFT SELECTOR MALFUNCTIONS (LOOSES POWER OR SENDS ERRONEOUS SIGNALS TO THE TRANSMISSION ELECTRONIC CONTROL UNIT), THE COMPUTER WILL STOP ACCEPTING INPUT FROM THE ELECTRONIC SHIFT SELECTOR UNIT. IF THIS CONDITION OCC (excerpt)
Consequence: THE DRIVER MAY SHIFT THE TRANSMISSION SELECTOR TO CHANGE DIRECTION AND THE TRANSMISSION WOULD NOT RECOGNIZE IT AND REMAIN IN THE ORIGINAL DIRECTION RESULTING IN THE POTENTIAL FOR A CRASH. (excerpt)
Remedy: DEALERS WILL INSTALL A "CHECK TRANS" WARNING LIGHT ON THESE VEHICLES. OWNER NOTIFICATION BEGAN JULY 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BLUE BIRD AT 1-478-822-2242. (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE03034
Opened: 2003-07-23. Closed: 2003-12-01.
PASSENGER DOOR INTERLOCK MALFUNCTION
THIS INVESTIGATION WAS OPENED BASED ON A SINGLE, OHIO FLEETCOMPLAINT ON A MODEL YEAR 2000 BUS WITH 151,000 MILES.VRTC TEST ENGINEERS VISITED THE FLEET AND CONFIRMED THE EXISTENCE OF THE PROBLEM, A STUCK DOOR.THE SYTEM IS DESIGNED SUCH THAT WHEN THE DOOR SYSTEM IS ENGAGED, TWO STEEL PINS DROP IN PLACE FOR SAFETY PURPOSES.THE PINS SHOULD DISENGAGE WHEN THE BUS TRANSMISSION IS IN A NEUTRAL POSITION.T
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
10128907
Date: 2016-12-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
New Blue Bird Support Center - Technical Bus Support: Dealer memo to announce the new on-line Blue Bird Support Center for technical bus support requests.
10128588
Date: 2016-01-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Blue Bird Troubleshooting Guides: Blue Bird announcement of the addition of troubleshooting guides for assisting in the service of the Blue Bird products. These troubleshooting guides are available on the Vantage website.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.