The Used Car Index

2002 BMW 325I problems

NHTSA lists 162 complaints for the 2002 BMW 325I, 7 of them mention a crash and 19 mention a fire. 7 complaints mention an injury, with 7 injuries and 1 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 325I.

At a glance

Complaints
162
With crash
7
With fire
19
With injury (complaints)
7
Injuries
7
Deaths
1
Recalls
6
Do not drive recalls
4
Park outside recalls
0
Recall potential units (maximum)
574,007
Investigations
3
Open investigations
0
Manufacturer communications
16

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS5232.1%
EXTERIOR LIGHTING4427.2%
ELECTRICAL SYSTEM2113.0%
VISIBILITY1710.5%
ENGINE AND ENGINE COOLING95.6%
POWER TRAIN74.3%
STRUCTURE63.7%
ENGINE42.5%
STEERING42.5%
LATCHES/LOCKS/LINKAGES31.9%
Top subsystems
SystemSubsystemComplaints
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS12
EXTERIOR LIGHTINGBRAKE LIGHTS6
POWER TRAINAUTOMATIC TRANSMISSION6
AIR BAGSFRONTAL4
AIR BAGSSIDE/WINDOW4
EXTERIOR LIGHTINGTAIL LIGHTS4
ELECTRICAL SYSTEMIGNITION3
STRUCTUREBODY3
VISIBILITYREARVIEW MIRRORS/DEVICES3
ENGINE AND ENGINE COOLINGCOOLING SYSTEM2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

6 recalls.

20V018000

Date: 2020-01-15. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellan (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: Yes. Park outside: No.

14V428000

Date: 2018-06-11. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convert (excerpt)

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants. (excerpt)

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or (excerpt)

Do not drive: Yes. Park outside: No.

15V318000

Date: 2015-05-28. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles a (excerpt)

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air (excerpt)

Do not drive: Yes. Park outside: No.

13V172000

Date: 2013-05-02. Systems: AIR BAGS.

Defect: BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. (excerpt)

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants. (excerpt)

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer serv (excerpt)

Do not drive: Yes. Park outside: No.

11V438000

Date: 2011-08-26. Systems: EXTERIOR LIGHTING.

Defect: BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.

Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.

Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

Do not drive: No. Park outside: No.

02V057000

Date: 2002-02-19. Systems: SUSPENSION.

Defect: ON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED. IF THE SUSPENSION IS FULLY UNLOADED, THE FRONT STRUT COULD SEPARATE FROM THE UPPER MOUNT.

Consequence: THIS COULD AFFECT VEHICLE HANDLING AND CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE BOTH FRONT SPRING STRUT UPPER MOUNTS. OWNER NOTIFICATION BEGAN MARCH 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 0 open.

EA09019

Opened: 2009-12-18. Closed: 2011-09-28.

Rear Lamp Illumination

In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electri

Systems: EXTERIOR LIGHTING.

Linked campaign numbers: 11V438000.

PE09036

Opened: 2009-08-07. Closed: 2009-12-22.

REAR LAMP ILLUMINATION

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS

Systems: EXTERIOR LIGHTING.

Linked campaign numbers: 11V438000.

DP09002

Opened: 2009-04-08. Closed: 2009-08-06.

REAR LAMP ILLUMINATION

IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICA

Systems: EXTERIOR LIGHTING.

Linked campaign numbers: None listed.

Manufacturer communications

16 manufacturer communications.

Communications by system
SystemCount
AIR BAGS8
ELECTRICAL SYSTEM3
EQUIPMENT2
SERVICE BRAKES, HYDRAULIC2
STEERING2
EQUIPMENT ADAPTIVE/MOBILITY1
EXTERIOR LIGHTING1
FUEL SYSTEM, GASOLINE1

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

The basic conditions for initializing the power windows are not met.

10194296

Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, STEERING.

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10184591

Date: 2020-11-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

SERVICE ACTION - HEAD AIR BAG HOLDER RETROFIT: A rattle noise may develop from the head air bag (ITS) gas generator contacting adjacent component. This noise can be heard while driving on an uneven roadway.

10160244

Date: 2019-04-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

10160287

Date: 2019-04-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

10153726

Date: 2019-01-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.

10149557

Date: 2018-10-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if the

10149558

Date: 2018-10-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

For the above-referenced vehicles with passenger?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if t

10154816

Date: 2018-02-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with co

10147242

Date: 2015-09-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014. Designates changes to the bulletin. INFORMATION 1.Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
325I162

Same model, other years

All model years | All BMW models

Other BMW models, 2002

Sources

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