The Used Car Index

2015 BMW 428XI problems

NHTSA lists 1 complaints for the 2015 BMW 428XI, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 428XI.

At a glance

Complaints
1
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
720,796
Investigations
1
Open investigations
1
Manufacturer communications
3

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
STEERING1100.0%
UNKNOWN OR OTHER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1100.0%0.95
Severities
LabelCountShare of taggedMean confidence
high1100.0%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

24V608000

Date: 2024-08-13. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed t (excerpt)

Consequence: An electrical short increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

15V189000

Date: 2015-03-31. Systems: FUEL SYSTEM, GASOLINE.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nic (excerpt)

Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

3 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM2
STRUCTURE1
VISIBILITY1

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

The basic conditions for initializing the power windows are not met.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10245372

Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
428XI1

Same model, other years

All model years | All BMW models

Other BMW models, 2015

  • X5: 152 complaints
  • 328I: 125 complaints
  • X3: 105 complaints
  • 428I: 78 complaints
  • 528I: 65 complaints
  • X1: 52 complaints
  • I3: 47 complaints
  • X1 SAV: 42 complaints

Sources

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