The Used Car Index

2015 BMW 328I problems

NHTSA lists 125 complaints for the 2015 BMW 328I, 6 of them mention a crash and 8 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 328I.

At a glance

Complaints
125
With crash
6
With fire
8
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
720,796
Investigations
1
Open investigations
1
Manufacturer communications
459

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM5644.8%
ENGINE AND ENGINE COOLING4233.6%
ENGINE2318.4%
UNKNOWN OR OTHER1915.2%
FUEL/PROPULSION SYSTEM1512.0%
POWER TRAIN1310.4%
SERVICE BRAKES97.2%
EXTERIOR LIGHTING75.6%
AIR BAGS21.6%
FORWARD COLLISION AVOIDANCE21.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
ELECTRICAL SYSTEMSOFTWARE1
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREBLIND SPOT DETECTION1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear2620.8%0.86
mechanical failure2520.0%0.86
fire or overheating2318.4%0.93
electrical electronic2217.6%0.74
loss of control1612.8%0.76
fluid or fuel leak64.8%0.82
visibility or lighting43.2%0.82
restraint or airbag32.4%0.79
Severities
LabelCountShare of taggedMean confidence
moderate7056.0%0.82
low3628.8%0.77
high1512.0%0.81
critical32.4%0.76
none10.8%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 125 tagged complaints of 125 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

24V608000

Date: 2024-08-13. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed t (excerpt)

Consequence: An electrical short increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V527000

Date: 2024-07-11. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of model (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death. (excerpt)

Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V288000

Date: 2024-04-24. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which (excerpt)

Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

15V520000

Date: 2015-08-17. Systems: EXTERIOR LIGHTING.

Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufact (excerpt)

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

459 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT148
ELECTRICAL SYSTEM144
ENGINE AND ENGINE COOLING67
ENGINE40
EQUIPMENT ADAPTIVE/MOBILITY40
STRUCTURE34
POWER TRAIN27
VISIBILITY23

11031897

Date: 2026-05-01. Type: Other. Systems: ENGINE.

Inlet Hose Return

11029026

Date: 2026-02-24. Type: Other. Systems: STRUCTURE.

Muffler Bracket Return

11029016

Date: 2026-02-06. Type: Other. Systems: ENGINE.

Double Pipe Return

11009422

Date: 2024-10-25. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15 years/150,000 miles as determined from the original in-service date

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

The basic conditions for initializing the power windows are not met.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10245364

Date: 2023-11-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES

10238081

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10238090

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

10235205

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
328I125

Same model, other years

All model years | All BMW models

Other BMW models, 2015

Sources

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