Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
4 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
POWER TRAIN
2
STEERING
1
11034454
Date: 2026-06-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles.
11034463
Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power chargingstation, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall boxmay also be affected. The red or white LED i
11025830
Date: 2025-12-01. Type: Service Campaign. Systems: STEERING.
In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can potentially damage the axle shafts. Damage of the drive shaft can cause it to break.
11025669
Date: 2025-11-11. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
RSU availability. BMW AG is conducting a Service Action on certain Model Year 2025 - 2026 BMW vehicles that were produced between March 17, 2021 a November 6, 2025. In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can pot
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.