The Used Car Index

2024 BMW I5 problems

NHTSA lists 20 complaints for the 2024 BMW I5, 2 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BMW I5.

At a glance

Complaints
20
With crash
2
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
266,716
Investigations
0
Open investigations
0
Manufacturer communications
52

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRONIC STABILITY CONTROL (ESC)525.0%
ELECTRICAL SYSTEM420.0%
SERVICE BRAKES420.0%
SERVICE BRAKES, HYDRAULIC420.0%
FORWARD COLLISION AVOIDANCE315.0%
UNKNOWN OR OTHER315.0%
BACK OVER PREVENTION210.0%
LANE DEPARTURE210.0%
STEERING210.0%
AIR BAGS15.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
AIR BAGSAIR BAG/RESTRAINT CONTROL MODULE1
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONSENSING SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control525.0%0.93
electrical electronic420.0%0.71
unclear420.0%0.92
mechanical failure210.0%0.98
visibility or lighting210.0%0.74
fire or overheating15.0%0.84
noise or comfort15.0%0.46
restraint or airbag15.0%0.87
Severities
LabelCountShare of taggedMean confidence
moderate1260.0%0.93
low525.0%0.68
high315.0%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 20 tagged complaints of 20 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

26V422000

Date: 2026-07-01. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to (excerpt)

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash. (excerpt)

Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehic (excerpt)

Do not drive: No. Park outside: No.

25V395000

Date: 2025-07-23. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

24V697000

Date: 2024-09-18. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the in (excerpt)

Consequence: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash. (excerpt)

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V135000

Date: 2024-02-23. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.

Consequence: An overheated battery module increases the risk of a fire.

Remedy: Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

24V104000

Date: 2024-02-12. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

Do not drive: No. Park outside: No.

23V885000

Date: 2023-12-22. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE.

Defect: BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid an (excerpt)

Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury. (excerpt)

Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026. (excerpt)

Do not drive: No. Park outside: No.

23V700000

Date: 2023-10-18. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

52 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM22
ENGINE6
EQUIPMENT6
STRUCTURE4
UNKNOWN OR OTHER4
ENGINE AND ENGINE COOLING3
POWER TRAIN3
SERVICE BRAKES2

11036379

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

a Crackinga noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.

11036380

Date: 2026-08-20. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might belower than when handed over to the workshop for the repair.

11036383

Date: 2026-08-12. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.

11031568

Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall box may also be affected. The red or white LED

11030059

Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-v

11029046

Date: 2026-02-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

There is coolant leaking from under the car Low heater output Possible Check Control message a Drive, you can continue drivinga (ID49) Possible fault codes stored in these BEV vehicles: 224163 a Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication

11029015

Date: 2026-02-04. Type: Other. Systems: ELECTRICAL SYSTEM.

High Voltage Connection Return

11027770

Date: 2026-01-03. Type: Service Campaign. Systems: STRUCTURE.

Through quality checks, it has been detected that the front left water drain hose for the slide/tilt sunroof isnot connected.

11026956

Date: 2025-12-22. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.

11026953

Date: 2025-12-03. Type: Service Campaign. Systems: STRUCTURE.

DELIVERY STOP: SUNROOF WATER DRAIN HOSE

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
I520

Same model, other years

All model years | All BMW models

Other BMW models, 2024

Sources

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