NHTSA lists 33 complaints for the 2024 BMW IX, 13 of them mention a crash and 2 mention a fire. 5 complaints mention an injury, with 10 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as BMW IX.
At a glance
Complaints
33
With crash
13
With fire
2
With injury (complaints)
5
Injuries
10
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
71,286
Investigations
0
Open investigations
0
Manufacturer communications
92
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
13
39.4%
FORWARD COLLISION AVOIDANCE
9
27.3%
SERVICE BRAKES
8
24.2%
BACK OVER PREVENTION
5
15.2%
UNKNOWN OR OTHER
4
12.1%
ENGINE
3
9.1%
POWER TRAIN
3
9.1%
VEHICLE SPEED CONTROL
3
9.1%
FUEL/PROPULSION SYSTEM
2
6.1%
STEERING
2
6.1%
Top subsystems
System
Subsystem
Complaints
BACK OVER PREVENTION
WARNINGS
5
FORWARD COLLISION AVOIDANCE
WARNINGS
5
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
4
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
2
STRUCTURE
BODY
2
COMMUNICATION
VEHICLE TO VEHICLE
1
EQUIPMENT
ELECTRICAL
1
LATCHES/LOCKS/LINKAGES
HATCHBACK/LIFTGATE
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Consequence: A sudden increase in vehicle speed can increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
92 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
44
ENGINE
8
STRUCTURE
8
EQUIPMENT
7
STEERING
6
ENGINE AND ENGINE COOLING
3
POWER TRAIN
3
SUSPENSION
3
11037532
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
After programming the vehicle via ISTA/RSUto I-level a ?26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may begin to fail sporadically after adeep sleep cycle. This concern is temporary and the interiorambient lighting will be restored on its ownafter the vehicle i
11036456
Date: 2026-08-27. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
In vehicles equipped with the Roof Function Center a FZDa 21a variant, a quiescenta current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade(RSU) may be aborted and the FZD can become degraded. The following Check Control Me
11036379
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
a Crackinga noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
11036382
Date: 2026-08-12. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utlized for the vehicle interior.
11035404
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in three phases: The image is distorted The central information display turns black (black screen) The image is OK again The complete flickering episode with all t
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
a Groaninga noise from the EPS when the steering wheel is at the end stops.
11031568
Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall box may also be affected. The red or white LED
11030059
Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-v
11030055
Date: 2026-03-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
A a groaninga noise may be heard when closing the tailgate.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.