The Used Car Index

2023 BMW I7 problems

NHTSA lists 8 complaints for the 2023 BMW I7, 2 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BMW I7.

At a glance

Complaints
8
With crash
2
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
266,716
Investigations
0
Open investigations
0
Manufacturer communications
84

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE337.5%
ELECTRICAL SYSTEM225.0%
ELECTRONIC STABILITY CONTROL (ESC)225.0%
SERVICE BRAKES225.0%
SERVICE BRAKES, HYDRAULIC225.0%
POWER TRAIN112.5%
STRUCTURE112.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCEWARNINGS2
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic337.5%0.75
loss of control337.5%0.90
structural or corrosion112.5%0.46
unclear112.5%0.89
Severities
LabelCountShare of taggedMean confidence
moderate450.0%0.91
high225.0%1.00
low225.0%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 8 tagged complaints of 8 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

26V422000

Date: 2026-07-01. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to (excerpt)

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash. (excerpt)

Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehic (excerpt)

Do not drive: No. Park outside: No.

25V395000

Date: 2025-07-23. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

25V470000

Date: 2025-07-16. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

24V104000

Date: 2024-02-12. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

Do not drive: No. Park outside: No.

23V700000

Date: 2023-10-18. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

23V644000

Date: 2023-09-20. Systems: VISIBILITY/WIPER.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

23V479000

Date: 2023-07-12. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requi (excerpt)

Consequence: The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury. (excerpt)

Remedy: Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

23V414000

Date: 2023-06-08. Systems: SEATS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.

Consequence: An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.

Remedy: Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

23V050000

Date: 2023-02-03. Systems: AIR BAGS, SEATS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.

Consequence: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

22V944000

Date: 2022-12-20. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

84 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM39
EQUIPMENT11
POWER TRAIN9
ENGINE6
ENGINE AND ENGINE COOLING6
STRUCTURE5
EXTERIOR LIGHTING3
SEATS3

11036379

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

a Crackinga noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.

11031562

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

SITUATION When turning the steering wheel fully to the steering end stops, a a groaninga noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68A?F.

11031573

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

When rolling forward or backwards with the steering at full lock (left or right) without the brake applied, a a groana -type noise may be heard from the front axle. The noise is most noticeable after load reversal. The noise can be heard beginning at the 7 second time stamp.

11030059

Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-v

11029046

Date: 2026-02-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

There is coolant leaking from under the car Low heater output Possible Check Control message a Drive, you can continue drivinga (ID49) Possible fault codes stored in these BEV vehicles: 224163 a Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication

11029009

Date: 2026-02-05. Type: Over The Air. Systems: POWER TRAIN.

A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The bearing could fail completely at a later stage, which will be displayed to you by means of a red Check Control message. In

11026956

Date: 2025-12-22. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.

11022362

Date: 2025-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.

11020915

Date: 2025-07-03. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The Combined Charging Unit (CCU) may not have been built to specifications.

11016419

Date: 2025-03-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

There is coolant leaking from under the car Low heater output Possible Check Control message a Drive, you can continue drivinga (ID49) Possible fault codes stored in these BEV vehicles: 224163 a Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
I78

Same model, other years

All model years | All BMW models

Other BMW models, 2023

Sources

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