NHTSA lists 38 complaints for the 2023 BMW IX, 12 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as BMW IX.
Recalls
See new recalls and investigations this week.
12 recalls. Showing the latest 10 of 12.
Date: 2025-07-23. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2025-07-16. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2023-06-28. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Consequence: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2023-06-07. Systems: VEHICLE SPEED CONTROL.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Consequence: A sudden increase in vehicle speed can increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2023-04-26. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2023-02-14. Systems: AIR BAGS.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Consequence: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2023-01-25. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Require (excerpt)
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury. (excerpt)
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-12-20. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2022-10-05. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Consequence: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Date: 2022-07-27. Systems: ELECTRICAL SYSTEM.
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit. (excerpt)
Consequence: A short-circuit in a high voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters w (excerpt)
Do not drive: Yes. Park outside: Yes.
Manufacturer communications
94 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 37 |
|---|
| EQUIPMENT | 14 |
|---|
| STRUCTURE | 14 |
|---|
| POWER TRAIN | 8 |
|---|
| ENGINE | 7 |
|---|
| STEERING | 6 |
|---|
| LANE DEPARTURE | 4 |
|---|
| AIR BAGS | 3 |
|---|
11036456
Date: 2026-08-27. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
In vehicles equipped with the Roof Function Center a FZDa 21a variant, a quiescenta current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade(RSU) may be aborted and the FZD can become degraded. The following Check Control Me
11036379
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
a Crackinga noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
11030059
Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-v
11029046
Date: 2026-02-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
There is coolant leaking from under the car Low heater output Possible Check Control message a Drive, you can continue drivinga (ID49) Possible fault codes stored in these BEV vehicles: 224163 a Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication
11029009
Date: 2026-02-05. Type: Over The Air. Systems: POWER TRAIN.
A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The bearing could fail completely at a later stage, which will be displayed to you by means of a red Check Control message. In
11024207
Date: 2025-09-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door, the door window glass does not roll up into the seal but rests outsidethe seal.
11022358
Date: 2025-08-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
While driving on a smooth and/or uneven road, a a clickinga sound is heard from the drivera s footwell area.
11022361
Date: 2025-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
11022119
Date: 2025-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SITUATION After the telematics module (TCB4) has been replaced, the replacement part control unit is not accepted byISTA.
11019566
Date: 2025-06-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Water sloshing is heard in the vehiclea s body when accelerating and braking.