The Used Car Index

2019 Buick Encore problems

NHTSA lists 86 complaints for the 2019 Buick Encore, 9 of them mention a crash and 2 mention a fire. 7 complaints mention an injury, with 10 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BUICK ENCORE.

At a glance

Complaints
86
With crash
9
With fire
2
With injury (complaints)
7
Injuries
10
Deaths
1
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
194,105
Investigations
0
Open investigations
0
Manufacturer communications
669

Complaints per 100k sold: 83.984. Units sold: 102,401; sales year: 2019; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE3338.4%
FUEL/PROPULSION SYSTEM1214.0%
UNKNOWN OR OTHER1214.0%
AIR BAGS1112.8%
ELECTRICAL SYSTEM1011.6%
POWER TRAIN1011.6%
SERVICE BRAKES78.1%
VEHICLE SPEED CONTROL78.1%
ENGINE AND ENGINE COOLING67.0%
EXTERIOR LIGHTING55.8%
Top subsystems
SystemSubsystemComplaints
ENGINE AND ENGINE COOLINGENGINE2
LANE DEPARTUREBLIND SPOT DETECTION2
AIR BAGSSENSOR1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS1
STRUCTUREBODY1
TIRESSIDEWALL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2933.7%0.92
loss of control2326.7%0.83
electrical electronic910.5%0.85
restraint or airbag89.3%0.92
fire or overheating67.0%0.75
fluid or fuel leak44.7%0.69
visibility or lighting44.7%0.86
unclear22.3%0.97
structural or corrosion11.2%0.94
Severities
LabelCountShare of taggedMean confidence
moderate4957.0%0.83
low2023.3%0.75
high1517.4%0.87
critical11.2%0.98
none11.2%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 86 tagged complaints of 86 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V668000

Date: 2020-10-29. Systems: POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts. (excerpt)

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r (excerpt)

Do not drive: No. Park outside: No.

18V774000

Date: 2018-11-01. Systems: AIR BAGS.

Defect: General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

669 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT224
ENGINE AND ENGINE COOLING128
ELECTRICAL SYSTEM110
UNKNOWN OR OTHER82
ENGINE73
POWER TRAIN63
EQUIPMENT ADAPTIVE/MOBILITY38
WHEELS37

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ENCORE86

Same model, other years

All model years | All Buick models

Other Buick models, 2019

Sources

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