The Used Car Index

2017 Buick Encore problems

NHTSA lists 89 complaints for the 2017 Buick Encore, 12 of them mention a crash and 4 mention a fire. 8 complaints mention an injury, with 28 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BUICK ENCORE.

At a glance

Complaints
89
With crash
12
With fire
4
With injury (complaints)
8
Injuries
28
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,640,162
Investigations
0
Open investigations
0
Manufacturer communications
1,121

Complaints per 100k sold: 101.096. Units sold: 88,035; sales year: 2017; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE3539.3%
AIR BAGS1314.6%
UNKNOWN OR OTHER1314.6%
POWER TRAIN910.1%
FUEL/PROPULSION SYSTEM89.0%
SEAT BELTS89.0%
SERVICE BRAKES89.0%
VISIBILITY/WIPER89.0%
ENGINE AND ENGINE COOLING77.9%
ELECTRICAL SYSTEM44.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY4
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS2
ENGINE AND ENGINE COOLINGENGINE1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREASSIST1
POWER TRAINAUTOMATIC TRANSMISSION1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2325.8%0.88
loss of control2022.5%0.79
restraint or airbag1618.0%0.90
electrical electronic910.1%0.79
fire or overheating910.1%0.93
visibility or lighting77.9%0.90
fluid or fuel leak22.2%0.94
unclear22.2%1.00
noise or comfort11.1%1.00
Severities
LabelCountShare of taggedMean confidence
moderate4955.1%0.81
low2325.8%0.73
high1213.5%0.97
critical33.4%0.99
none22.2%0.90

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 89 tagged complaints of 89 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

17V437000

Date: 2017-07-10. Systems: AIR BAGS, SEAT BELTS.

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 250 (excerpt)

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger. (excerpt)

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC custom (excerpt)

Do not drive: No. Park outside: No.

16V651000

Date: 2016-09-08. Systems: AIR BAGS, SEAT BELTS.

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV (excerpt)

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger. (excerpt)

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC cust (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,121 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT444
ELECTRICAL SYSTEM225
ENGINE AND ENGINE COOLING167
ENGINE128
POWER TRAIN76
UNKNOWN OR OTHER73
EQUIPMENT ADAPTIVE/MOBILITY66
WHEELS48

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11022084

Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ENCORE89

Same model, other years

All model years | All Buick models

Other Buick models, 2017

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Buick&model=Encore&year=2017"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.