The Used Car Index

2021 Buick Envision problems

NHTSA lists 23 complaints for the 2021 Buick Envision, 2 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BUICK ENVISION.

At a glance

Complaints
23
With crash
2
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
740,108
Investigations
0
Open investigations
0
Manufacturer communications
699

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM626.1%
ELECTRICAL SYSTEM521.7%
POWER TRAIN521.7%
UNKNOWN OR OTHER313.0%
ENGINE28.7%
TIRES28.7%
AIR BAGS14.3%
BACK OVER PREVENTION14.3%
EQUIPMENT14.3%
EXTERIOR LIGHTING14.3%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONAUTOMATIC SYSTEM BRAKING1
EQUIPMENTACCESSORY1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure939.1%0.71
electrical electronic417.4%0.80
loss of control417.4%0.81
visibility or lighting313.0%0.51
unclear28.7%0.46
restraint or airbag14.3%0.92
Severities
LabelCountShare of taggedMean confidence
moderate1669.6%0.83
low626.1%0.73
high14.3%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 23 tagged complaints of 23 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

22V903000

Date: 2022-12-08. Systems: EXTERIOR LIGHTING.

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal M (excerpt)

Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash. (excerpt)

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands prev (excerpt)

Do not drive: No. Park outside: No.

21V421000

Date: 2021-06-10. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate. (excerpt)

Consequence: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury. (excerpt)

Remedy: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for th (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

699 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT194
ELECTRICAL SYSTEM177
UNKNOWN OR OTHER130
ENGINE AND ENGINE COOLING94
POWER TRAIN69
ENGINE60
WHEELS32
STRUCTURE30

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11032763

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pi created to provide GM dealers with information on gathering information for projection issue

11031717

Date: 2026-04-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates information on a SPS programming issue causing Serial Data Authentication Configuration to fail.

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ENVISION23

Same model, other years

All model years | All Buick models

Other Buick models, 2021

Sources

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