The Used Car Index

2021 Buick Encore GX problems

NHTSA lists 53 complaints for the 2021 Buick Encore GX, 2 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BUICK ENCORE GX.

At a glance

Complaints
53
With crash
2
With fire
0
With injury (complaints)
3
Injuries
4
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
135,400
Investigations
0
Open investigations
0
Manufacturer communications
675

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1528.3%
POWER TRAIN1120.8%
FUEL/PROPULSION SYSTEM713.2%
SERVICE BRAKES713.2%
UNKNOWN OR OTHER611.3%
ELECTRICAL SYSTEM47.5%
ENGINE AND ENGINE COOLING47.5%
EQUIPMENT23.8%
FORWARD COLLISION AVOIDANCE23.8%
LANE DEPARTURE23.8%
Top subsystems
SystemSubsystemComplaints
ENGINE AND ENGINE COOLINGENGINE2
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEDYNAMIC BRAKE SUPPORT/BRAKE ASSIST1
LANE DEPARTUREASSIST1
LANE DEPARTURESENSING SYSTEM1
LANE DEPARTUREWARNING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2139.6%0.85
mechanical failure1426.4%0.85
loss of control1222.6%0.79
restraint or airbag23.8%0.98
unclear23.8%0.88
fire or overheating11.9%0.72
visibility or lighting11.9%0.93
Severities
LabelCountShare of taggedMean confidence
moderate2649.1%0.79
low2343.4%0.73
high47.5%0.88

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 53 tagged complaints of 53 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

21V440000

Date: 2021-06-10. Systems: EQUIPMENT.

Defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

Do not drive: No. Park outside: No.

20V588000

Date: 2020-09-24. Systems: SERVICE BRAKES.

Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

675 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT180
ELECTRICAL SYSTEM162
ENGINE AND ENGINE COOLING123
UNKNOWN OR OTHER114
POWER TRAIN79
ENGINE62
WHEELS32
STRUCTURE22

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037252

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information provides the dealer information of the location of the rear seat child anchors.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036593

Date: 2026-09-01. Type: Warranty Program/Extension. Systems: ENGINE.

Special Coverage. Certain 2021 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic

11036693

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035349

Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11033723

Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PIP6032B provides diagnostic direction for dealers when encountering transmission leaks

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ENCORE GX53

Same model, other years

All model years | All Buick models

Other Buick models, 2021

Sources

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