The Used Car Index

2011 Buick Lacrosse problems

NHTSA lists 169 complaints for the 2011 Buick Lacrosse, 15 of them mention a crash and 1 mention a fire. 10 complaints mention an injury, with 12 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BUICK LACROSSE.

At a glance

Complaints
169
With crash
15
With fire
1
With injury (complaints)
10
Injuries
12
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
414,333
Investigations
0
Open investigations
0
Manufacturer communications
1,642

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM3218.9%
ENGINE3017.8%
SUSPENSION2716.0%
POWER TRAIN1911.2%
SERVICE BRAKES1710.1%
VISIBILITY/WIPER148.3%
STEERING127.1%
UNKNOWN OR OTHER127.1%
AIR BAGS116.5%
ELECTRONIC STABILITY CONTROL (ESC)95.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY7
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM5
ELECTRICAL SYSTEMWIRING2
EQUIPMENTELECTRICAL2
SEATSFRONT ASSEMBLY2
AIR BAGSFRONTAL1
AIR BAGSSIDE/WINDOW1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ELECTRICAL SYSTEMADAS1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

21V00F000

Date: 2021-12-22. Systems: SUSPENSION.

Defect: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West V (excerpt)

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633. (excerpt)

Do not drive: No. Park outside: No.

20V764000

Date: 2020-12-21. Systems: SUSPENSION.

Defect: General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West V (excerpt)

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash. (excerpt)

Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. (excerpt)

Do not drive: No. Park outside: No.

14V447000

Date: 2014-07-23. Systems: SEATS.

Defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the s (excerpt)

Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. (excerpt)

Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14 (excerpt)

Do not drive: No. Park outside: No.

11V149000

Date: 2011-03-04. Systems: VISIBILITY.

Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC (excerpt)

Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH. (excerpt)

Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,642 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT652
ELECTRICAL SYSTEM333
ENGINE AND ENGINE COOLING220
ENGINE159
POWER TRAIN126
EQUIPMENT ADAPTIVE/MOBILITY101
FUEL SYSTEM, GASOLINE73
STEERING62

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11032947

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. If it is not an origi

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11022775

Date: 2025-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Provide info on that parts restriction ending for the rear diff clutch control 19435910

11022084

Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LACROSSE169

Same model, other years

All model years | All Buick models

Other Buick models, 2011

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Buick&model=Lacrosse&year=2011"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.