The Used Car Index

2017 Buick Lacrosse problems

NHTSA lists 36 complaints for the 2017 Buick Lacrosse, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BUICK LACROSSE.

At a glance

Complaints
36
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
11,246
Investigations
0
Open investigations
0
Manufacturer communications
1,203

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1130.6%
POWER TRAIN925.0%
ENGINE513.9%
SUSPENSION411.1%
VEHICLE SPEED CONTROL411.1%
UNKNOWN OR OTHER38.3%
AIR BAGS25.6%
ELECTRONIC STABILITY CONTROL (ESC)12.8%
FUEL SYSTEM, GASOLINE12.8%
SEAT BELTS12.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1130.6%0.92
mechanical failure1130.6%0.83
loss of control513.9%0.91
restraint or airbag38.3%0.97
noise or comfort25.6%0.78
structural or corrosion25.6%0.68
fire or overheating12.8%0.97
visibility or lighting12.8%1.00
Severities
LabelCountShare of taggedMean confidence
moderate2569.4%0.79
low1130.6%0.65

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 36 tagged complaints of 36 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

17V267000

Date: 2017-04-21. Systems: SUSPENSION.

Defect: General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.

Consequence: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.

Do not drive: No. Park outside: No.

17V116000

Date: 2017-02-23. Systems: STEERING.

Defect: General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.

Consequence: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,203 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT462
ELECTRICAL SYSTEM263
ENGINE135
ENGINE AND ENGINE COOLING134
POWER TRAIN102
UNKNOWN OR OTHER77
EQUIPMENT ADAPTIVE/MOBILITY68
WHEELS53

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11023147

Date: 2025-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LACROSSE36

Same model, other years

All model years | All Buick models

Other Buick models, 2017

Sources

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