The Used Car Index

2020 Cadillac CT6 problems

NHTSA lists 11 complaints for the 2020 Cadillac CT6, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CADILLAC CT6.

At a glance

Complaints
11
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
90,081
Investigations
0
Open investigations
0
Manufacturer communications
753

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN654.5%
SERVICE BRAKES327.3%
FORWARD COLLISION AVOIDANCE218.2%
STRUCTURE19.1%
SUSPENSION19.1%
UNKNOWN OR OTHER19.1%
WHEELS19.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure327.3%0.88
loss of control218.2%0.57
noise or comfort218.2%0.72
unclear218.2%0.99
electrical electronic19.1%1.00
structural or corrosion19.1%0.44
Severities
LabelCountShare of taggedMean confidence
moderate545.5%0.68
low436.4%0.69
high19.1%0.96
none19.1%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 11 tagged complaints of 11 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V148000

Date: 2025-03-06. Systems: POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Consequence: Wheel lock-up while driving increases the risk of a crash.

Remedy: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Do not drive: No. Park outside: No.

19V731000

Date: 2019-10-15. Systems: TIRES.

Defect: General Motors LLC (GM) is recalling certain 2020 Cadillac CT6 vehicles equipped with dealer-installed accessory 20" x 8.50" wheels (RPO 5JO or SHH). The tire pressure monitoring system (TPMS) sensors use the incorrect wireless radio frequency and cannot illuminate the low pressure warning light when the tire pressure drops below the recommended level. As such, these vehicles fail to comply with (excerpt)

Consequence: Drivers may drive the vehicle with low tire pressure without a low tire pressure warning, negatively impacting the vehicle handling and increasing the risk of a crash. (excerpt)

Remedy: GM will notify owners, and dealers will replace all four TPMS sensors with the correct sensors, free of charge. The recall began December 3, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192279200. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

753 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT239
ELECTRICAL SYSTEM167
ENGINE AND ENGINE COOLING109
UNKNOWN OR OTHER102
POWER TRAIN79
ENGINE67
EQUIPMENT ADAPTIVE/MOBILITY38
WHEELS38

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027701

Date: 2026-01-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CT611

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2020

Sources

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