The Used Car Index

2020 Cadillac XT6 problems

NHTSA lists 37 complaints for the 2020 Cadillac XT6, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CADILLAC XT6.

At a glance

Complaints
37
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
194,105
Investigations
1
Open investigations
0
Manufacturer communications
858

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1129.7%
BACK OVER PREVENTION821.6%
POWER TRAIN821.6%
ENGINE410.8%
UNKNOWN OR OTHER410.8%
FORWARD COLLISION AVOIDANCE38.1%
FUEL/PROPULSION SYSTEM25.4%
STRUCTURE25.4%
VISIBILITY25.4%
AIR BAGS12.7%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING3
BACK OVER PREVENTIONSENSING SYSTEM2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONDISPLAY FUNCTION1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREBLIND SPOT DETECTION1
LATCHES/LOCKS/LINKAGESDOORS1
STRUCTUREBODY1
VISIBILITYFIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1335.1%0.83
visibility or lighting1027.0%0.86
mechanical failure513.5%0.87
loss of control38.1%0.69
noise or comfort38.1%0.75
restraint or airbag12.7%0.92
structural or corrosion12.7%0.70
unclear12.7%0.95
Severities
LabelCountShare of taggedMean confidence
moderate2362.2%0.86
low1437.8%0.68

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 37 tagged complaints of 37 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

22V709000

Date: 2022-09-22. Systems: BACK OVER PREVENTION.

Defect: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Do not drive: No. Park outside: No.

20V668000

Date: 2020-10-29. Systems: POWER TRAIN.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts. (excerpt)

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r (excerpt)

Do not drive: No. Park outside: No.

20V639000

Date: 2020-10-15. Systems: FUEL SYSTEM, GASOLINE.

Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

Do not drive: No. Park outside: No.

20V446000

Date: 2020-07-30. Systems: AIR BAGS.

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE22006

Opened: 2022-07-22. Closed: 2022-11-21.

Rear-View Camera Failure

On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 22V709000.

Manufacturer communications

858 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT272
ELECTRICAL SYSTEM213
ENGINE AND ENGINE COOLING126
POWER TRAIN105
UNKNOWN OR OTHER102
ENGINE81
STRUCTURE46
EQUIPMENT ADAPTIVE/MOBILITY43

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11028658

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027701

Date: 2026-01-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XT637

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2020

Sources

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