The Used Car Index

2025 Cadillac Escalade ESV problems

NHTSA lists 13 complaints for the 2025 Cadillac Escalade ESV, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CADILLAC ESCALADE ESV.

At a glance

Complaints
13
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,457
Investigations
1
Open investigations
1
Manufacturer communications
430

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE753.8%
POWER TRAIN430.8%
ELECTRICAL SYSTEM323.1%
UNKNOWN OR OTHER215.4%
EXTERIOR LIGHTING17.7%
FORWARD COLLISION AVOIDANCE17.7%
LANE DEPARTURE17.7%
SUSPENSION17.7%
VEHICLE SPEED CONTROL17.7%
VISIBILITY/WIPER17.7%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREWARNING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic430.8%0.97
mechanical failure430.8%0.75
fire or overheating215.4%0.77
visibility or lighting215.4%0.98
loss of control17.7%0.71
Severities
LabelCountShare of taggedMean confidence
moderate1184.6%0.90
high17.7%0.96
low17.7%0.91

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

26V304000

Date: 2026-05-14. Systems: WHEELS.

Defect: General Motors, LLC is recalling certain 2025a 2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time. (excerpt)

Consequence: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became se (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA26005

Opened: 2026-08-20. Closed: Not listed.

Loss of motive power due to engine failure post recall remedy

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.A This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued

Systems: ENGINE.

Linked campaign numbers: None listed.

Manufacturer communications

430 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER310
ELECTRICAL SYSTEM55
ENGINE27
STRUCTURE24
POWER TRAIN19
STEERING10
SUSPENSION10
SERVICE BRAKES9

11038139

Date: 2026-10-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037551

Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not return.

11037459

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

The Rear Camera Mirror display may appear angled downward. Investigation found that an aftermarket or dealer-installed rear license plate frame can contact the license plate lamp applique, pushing the applique upward and skewing the camera display angle. Remove or reposition the interfering frame, v

11037446

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

11037260

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates diagnostic tips for air leveling suspension system.

11037320

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

ESCALADE ESV 1500

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ESCALADE ESV13

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2025

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Cadillac&model=Escalade+ESV&year=2025"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.