NHTSA lists 20 complaints for the 2025 Cadillac Escalade, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as CADILLAC ESCALADE.
At a glance
Complaints
20
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,457
Investigations
2
Open investigations
1
Manufacturer communications
443
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE
12
60.0%
ELECTRICAL SYSTEM
6
30.0%
POWER TRAIN
2
10.0%
SERVICE BRAKES
2
10.0%
UNKNOWN OR OTHER
2
10.0%
ENGINE AND ENGINE COOLING
1
5.0%
EXTERIOR LIGHTING
1
5.0%
FORWARD COLLISION AVOIDANCE
1
5.0%
STEERING
1
5.0%
SUSPENSION
1
5.0%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC is recalling certain 2025a 2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time. (excerpt)
Consequence: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became se (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 1 open.
EA26005
Opened: 2026-08-20. Closed: Not listed.
Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.A This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued
Systems: ENGINE.
Linked campaign numbers: None listed.
PE25001
Opened: 2025-01-16. Closed: 2025-10-23.
Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GMa s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the enginea s bottom end and i
Date: 2026-10-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
11037797
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
11038132
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealers a procedure to reset the radio.
11038136
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037551
Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not return.
11037459
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
The Rear Camera Mirror display may appear angled downward. Investigation found that an aftermarket or dealer-installed rear license plate frame can contact the license plate lamp applique, pushing the applique upward and skewing the camera display angle. Remove or reposition the interfering frame, v
11037446
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
11037260
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates diagnostic tips for air leveling suspension system.
11037320
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.