The Used Car Index

2024 Cadillac XT4 problems

NHTSA lists 31 complaints for the 2024 Cadillac XT4, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CADILLAC XT4.

At a glance

Complaints
31
With crash
2
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
22
Investigations
0
Open investigations
0
Manufacturer communications
520

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE929.0%
SERVICE BRAKES929.0%
ENGINE825.8%
ELECTRICAL SYSTEM722.6%
FUEL/PROPULSION SYSTEM722.6%
POWER TRAIN412.9%
BACK OVER PREVENTION39.7%
STEERING26.5%
SUSPENSION26.5%
VEHICLE SPEED CONTROL26.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING9
BACK OVER PREVENTIONAUTOMATIC SYSTEM BRAKING1
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1445.2%0.73
loss of control1032.3%0.79
visibility or lighting39.7%0.91
mechanical failure26.5%0.61
noise or comfort13.2%1.00
restraint or airbag13.2%0.65
Severities
LabelCountShare of taggedMean confidence
moderate2580.6%0.85
high39.7%0.87
low39.7%0.69

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

24V575000

Date: 2024-08-01. Systems: EQUIPMENT.

Defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.

Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

520 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER235
ELECTRICAL SYSTEM120
EQUIPMENT70
ENGINE53
POWER TRAIN47
ENGINE AND ENGINE COOLING30
STRUCTURE20
WHEELS15

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037320

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11037256

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.

11036690

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

11036709

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn

11037770

Date: 2026-08-27. Type: Over The Air. Systems: UNKNOWN OR OTHER.

a ? Improvements to the availability of driver assistance features. a ? Improvements to the performance of driver assistance features. a ? Fixes to help ensure accurate driver display messages and alerts.

11037771

Date: 2026-08-27. Type: Over The Air. Systems: UNKNOWN OR OTHER.

This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is exp

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XT431

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2024

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Cadillac&model=XT4&year=2024"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.