NHTSA lists 12 complaints for the 2021 Cadillac XT4, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as CADILLAC XT4.
At a glance
Complaints
12
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
402
Investigations
1
Open investigations
0
Manufacturer communications
685
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FUEL/PROPULSION SYSTEM
4
33.3%
ELECTRICAL SYSTEM
3
25.0%
AIR BAGS
1
8.3%
BACK OVER PREVENTION
1
8.3%
ENGINE
1
8.3%
ENGINE AND ENGINE COOLING
1
8.3%
EXTERIOR LIGHTING
1
8.3%
FORWARD COLLISION AVOIDANCE
1
8.3%
FUEL SYSTEM, GASOLINE
1
8.3%
POWER TRAIN
1
8.3%
Top subsystems
System
Subsystem
Complaints
FUEL SYSTEM, GASOLINE
DELIVERY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE21010
Opened: 2021-04-09. Closed: 2023-08-24.
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models
Systems: AIR BAGS.
Linked campaign numbers: None listed.
Manufacturer communications
685 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
193
ELECTRICAL SYSTEM
153
UNKNOWN OR OTHER
108
ENGINE AND ENGINE COOLING
106
POWER TRAIN
68
ENGINE
64
WHEELS
32
BACK OVER PREVENTION
26
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11036392
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11034769
Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
11032763
Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11032764
Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Pi created to provide GM dealers with information on gathering information for projection issue
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030360
Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
11030532
Date: 2026-03-21. Type: Over The Air. Systems: UNKNOWN OR OTHER.
Improvements to OnStar functionality.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.