The Used Car Index

2021 Chevrolet Equinox problems

NHTSA lists 96 complaints for the 2021 Chevrolet Equinox, 6 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET EQUINOX.

At a glance

Complaints
96
With crash
6
With fire
0
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
668,187
Investigations
0
Open investigations
0
Manufacturer communications
697

Complaints per 100k sold: 58.067. Units sold: 165,325; sales year: 2021; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM1818.8%
ELECTRICAL SYSTEM1717.7%
POWER TRAIN1717.7%
UNKNOWN OR OTHER1717.7%
ENGINE1616.7%
SERVICE BRAKES88.3%
STRUCTURE55.2%
AIR BAGS44.2%
FUEL SYSTEM, GASOLINE44.2%
SEAT BELTS44.2%
Top subsystems
SystemSubsystemComplaints
EXTERIOR LIGHTINGHEADLIGHTS2
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREWARNING2
STRUCTUREBODY2
ELECTRICAL SYSTEMBODY CONTROL MODULE/BCM1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
EQUIPMENT ADAPTIVE/MOBILITYVEHICLE CONTROLS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2728.1%0.72
loss of control2627.1%0.80
electrical electronic2324.0%0.88
restraint or airbag66.3%0.94
visibility or lighting55.2%0.99
noise or comfort44.2%0.76
unclear33.1%0.68
fluid or fuel leak22.1%0.45
Severities
LabelCountShare of taggedMean confidence
moderate6466.7%0.81
low2121.9%0.70
high99.4%0.95
none22.1%0.78

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 96 tagged complaints of 96 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

23V339000

Date: 2023-05-11. Systems: CHILD SEAT.

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restra (excerpt)

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash. (excerpt)

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for (excerpt)

Do not drive: No. Park outside: No.

23V013000

Date: 2023-01-19. Systems: FUEL SYSTEM, GASOLINE.

Defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.

Do not drive: No. Park outside: No.

21V612000

Date: 2021-08-05. Systems: TIRES.

Defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Do not drive: No. Park outside: No.

20V811000

Date: 2020-12-23. Systems: SEAT BELTS.

Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an (excerpt)

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

697 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT201
ELECTRICAL SYSTEM169
ENGINE AND ENGINE COOLING118
UNKNOWN OR OTHER103
POWER TRAIN70
ENGINE62
STRUCTURE44
WHEELS33

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11032763

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pi created to provide GM dealers with information on gathering information for projection issue

11031282

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information announces the end of an engineering investigation into a brake pad noise.

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030360

Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EQUINOX96

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2021

Sources

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