NHTSA lists 309 complaints for the 2020 Chevrolet Equinox, 20 of them mention a crash and 7 mention a fire. 9 complaints mention an injury, with 12 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET EQUINOX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 96 | 31.1% | 0.78 |
|---|
| mechanical failure | 86 | 27.8% | 0.76 |
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| electrical electronic | 74 | 23.9% | 0.82 |
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| fluid or fuel leak | 16 | 5.2% | 0.81 |
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| noise or comfort | 14 | 4.5% | 0.80 |
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| restraint or airbag | 9 | 2.9% | 0.91 |
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| fire or overheating | 5 | 1.6% | 0.97 |
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| unclear | 4 | 1.3% | 0.71 |
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| visibility or lighting | 3 | 1.0% | 0.94 |
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| structural or corrosion | 2 | 0.6% | 0.84 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 208 | 67.3% | 0.84 |
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| low | 67 | 21.7% | 0.72 |
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| high | 29 | 9.4% | 0.86 |
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| critical | 3 | 1.0% | 0.89 |
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| none | 2 | 0.6% | 0.85 |
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Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 309 tagged complaints of 309 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2023-05-11. Systems: CHILD SEAT.
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restra (excerpt)
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash. (excerpt)
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-10-29. Systems: POWER TRAIN.
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts. (excerpt)
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. (excerpt)
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this r (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-10-03. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
Do not drive: No. Park outside: No.
Date: 2019-09-19. Systems: FUEL SYSTEM, GASOLINE.
Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Do not drive: No. Park outside: No.
Manufacturer communications
854 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 288 |
|---|
| ELECTRICAL SYSTEM | 211 |
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| ENGINE AND ENGINE COOLING | 132 |
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| UNKNOWN OR OTHER | 95 |
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| POWER TRAIN | 91 |
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| ENGINE | 87 |
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| STRUCTURE | 55 |
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| EQUIPMENT ADAPTIVE/MOBILITY | 39 |
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11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030360
Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11029950
Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
11027697
Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
11027701
Date: 2026-01-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.