The Used Car Index

2023 Chevrolet Express problems

NHTSA lists 2 complaints for the 2023 Chevrolet Express, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET EXPRESS.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
77,824
Investigations
0
Open investigations
0
Manufacturer communications
135

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM150.0%
SERVICE BRAKES150.0%
STEERING150.0%
VEHICLE SPEED CONTROL150.0%
WHEELS150.0%
Top subsystems
SystemSubsystemComplaints
STEERINGLINKAGES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control150.0%0.57
mechanical failure150.0%0.89
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.68

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

24V839000

Date: 2024-11-07. Systems: POWER TRAIN.

Defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

135 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER85
ELECTRICAL SYSTEM22
ENGINE20
POWER TRAIN9
STRUCTURE8
STEERING5
WHEELS5
SERVICE BRAKES4

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037550

Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035693

Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11033150

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPRESS2

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2023

Sources

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