The Used Car Index

2021 Chevrolet Express problems

NHTSA lists 13 complaints for the 2021 Chevrolet Express, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET EXPRESS.

At a glance

Complaints
13
With crash
1
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
33,838
Investigations
0
Open investigations
0
Manufacturer communications
642

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS323.1%
FUEL/PROPULSION SYSTEM323.1%
SERVICE BRAKES323.1%
POWER TRAIN215.4%
STRUCTURE215.4%
FUEL SYSTEM, GASOLINE17.7%
SERVICE BRAKES, HYDRAULIC17.7%
STEERING17.7%
TIRES17.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic430.8%0.70
fire or overheating430.8%0.85
loss of control323.1%0.74
mechanical failure17.7%0.99
restraint or airbag17.7%0.46
Severities
LabelCountShare of taggedMean confidence
moderate969.2%0.89
high430.8%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

21V189000

Date: 2021-03-18. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit. (excerpt)

Consequence: A short-circuit can increase the risk of a fire. (excerpt)

Remedy: Owners are advised to park their vehicles outside and away from structures until the repair is complete. GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse block assembly attachments, free of charge. If too much of the tab had been removed during prior servicing, the battery cable will be replaced, free of char (excerpt)

Do not drive: No. Park outside: Yes.

21V115000

Date: 2021-02-25. Systems: TIRES.

Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cu (excerpt)

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

642 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT160
ELECTRICAL SYSTEM120
ENGINE AND ENGINE COOLING117
UNKNOWN OR OTHER97
POWER TRAIN94
ENGINE59
WHEELS34
STRUCTURE33

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037550

Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11032763

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pi created to provide GM dealers with information on gathering information for projection issue

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPRESS13

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2021

Sources

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