NHTSA lists 2 complaints for the 2020 Coachmen Prism, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as COACHMEN PRISM.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 1 | 50.0% | 1.00 |
|---|
| mechanical failure | 1 | 50.0% | 0.97 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 2 | 100.0% | 0.92 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2020-11-23. Systems: EQUIPMENT.
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral and Shasta, 2019-2020 Coachmen Concord and Orion, 2020-2021 Coachmen Cross Trek and Forest River Berkshire, 2019-2021 Coachmen Freelander, Leprechaun and Prism, 2020 Coachmen Mirada, Pursuit and Sportscoach, Dynamax Force, DX3, Dynaquest XL and Isata and Forest River Wildwood and 2008 and 2020 Forest River Salem vehicle (excerpt)
Consequence: A gas leak can increase the risk of a fire. (excerpt)
Remedy: Forest River will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 11, 2021. Owners may contact Forest River customer service at 1-574-825-4995, or Dometic customer service at 1-574-293-0681. Forest River's number for this recall is 51-1259. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-08-14. Systems: AIR BAGS, ELECTRICAL SYSTEM, SEATS.
Defect: Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy: Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.
Do not drive: No. Park outside: No.
Date: 2020-06-16. Systems: EQUIPMENT.
Defect: Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates. (excerpt)
Consequence: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash. (excerpt)
Remedy: Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of char (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
15 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 6 |
|---|
| EQUIPMENT | 4 |
|---|
| PARKING BRAKE | 3 |
|---|
| SERVICE BRAKES, HYDRAULIC | 3 |
|---|
| POWER TRAIN | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| LATCHES/LOCKS/LINKAGES | 1 |
|---|
10234122
Date: 2023-04-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.
As per recall 23V100. Mercedes-Benz AG (A A A A?A A A A A A A A MBAGA A A A?A A A A A A A A ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged opera
10228683
Date: 2023-01-04. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE, SERVICE BRAKES, HYDRAULIC.
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If t
10224359
Date: 2022-10-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
*Notice* This was received by Mercedes-Benz Canada - This was a recall conducted in Canada by Mercedes-Benz. To Forest River's knowledge, only vehicles manufactured and shipped into Canada are affected. According to Mercedes-Benz AG Group (MBAG): Mercedes-Benz AG Group (MBAG) has determined th
10208118
Date: 2022-02-16. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, PARKING BRAKE.
MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in accordance with the parking instructions in
10202802
Date: 2021-10-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the software of the MBUX multimedia system might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could rebo
10198697
Date: 2021-07-02. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Attached is the Final Notification from Mercedes-Benz. Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining washer loosens, over time it could detach fr
10197004
Date: 2021-06-10. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
The retaining washer and bolt that connect the brake pedal to the bearing block may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
10193740
Date: 2021-05-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES, HYDRAULIC.
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining washer loosens, over time it could detach from the bolt. In the worst-case scenario and with ongoing
10189519
Date: 2021-03-24. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.
As per Mercedes Interim Recall Notice 21V042, one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control control unit functions. If ESP control unit functions are disabled, vehicle driving stabil
10186986
Date: 2021-02-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, MB USA is extending the warranty on the wheel speed sensors ("WSS") for the affected vehicles to a total of 10 years/ no mileage limitations from the vehicle's origi