Defect: ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEA (excerpt)
Consequence: SUDDEN AIR SPRING DEFLATION WILL CAUSE LOSS OF PROPER SUSPENSION RIDE HEIGHT AND PRODUCE DIFFICULTY WITH STEERING VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DEALERS WILL REMOVE AND REPLACE EXISTING FRONT AIR SPRINGS, AND AIR SPRING ADAPTOR MOUNTING PLATES WITH RE-DESIGNED FULL SUPPORT PLATES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.